At some point this year, your technology is going to fail you; probably more than once. A recent survey found that small businesses lose over 98 hours a year, roughly 12 working days, to slow internet, clunky devices, and other technology issues that derail normal work. That is more than two full work-weeks gone, just fighting tools that are supposed to help you. Last week we looked at payment interruptions and scams. This week, I want to focus on one piece of that bigger technology story: the internet